Grievance Policy
Grievance Policy:
At Royan Consultancy Services, we are committed to providing high-quality services in finance, stock market training, investment, and consultancy. We understand that issues may arise from time to time, and we strive to address any grievances quickly and fairly. Our goal is to ensure that all clients have a positive experience and that their concerns are heard and resolved.
Grievance Resolution Process:
If you have any concerns or complaints regarding our services or training, please follow these steps:
Contact Us: Reach out to our customer support team at [7305521127], providing a detailed description of the issue.
Acknowledgment: We will acknowledge your grievance within [timeframe, e.g., 48 hours] and provide an estimated time for resolution.
Investigation: We will investigate the matter thoroughly and keep you informed of the progress.
Resolution: We will work with you to resolve the grievance in a fair and timely manner.
Referral Program Disclaimer:
While we offer a Referral Earnings Program, it is a secondary option available to our clients and not the primary focus of our business. Clients can refer up to 5 others to our platform, and earn a commission based on each successful referral. We do not promote this referral program, and it is provided solely as an added benefit for clients who choose to participate. Our main priority remains providing valuable knowledge and training in stocks, finance, and investment.
If you have any concerns regarding the referral program, please follow the grievance process above